Documentation

Quick Start

Get up and running with BrandPassPro in just a few minutes.

1. Create Your Organization

After signing up, the first step is to create your organization. This is where all your passes, events, and team members will be managed.

• Click "Create Organization" from your dashboard
• Enter your organization name and details
• Upload your logo (recommended: 512x512px PNG)
• Set your brand colors

2. Design Your First Pass

Navigate to the Templates section and choose from our pre-designed templates or create your own from scratch.

• Choose a pass type (Event, Membership, ID, etc.)
• Select a template or start from scratch
• Customize colors, fonts, and layout
• Add your logo and branding
• Configure dynamic fields

3. Distribute Your Passes

Once your pass is ready, you can distribute it via email, SMS, or generate QR codes for easy scanning.

• Generate individual passes
• Create bulk distributions
• Send via email or SMS
• Generate download links

Creating Passes

BrandPassPro makes it easy to create professional digital passes for any purpose.

Pass Designer

Our visual pass designer provides a real-time preview of your pass as you build it:

• Logo Upload: Support for PNG, JPG, SVG formats
• Color Schemes: Set primary, secondary, and accent colors
• Typography: Choose from system fonts or upload custom fonts
• Layout Options: Header, body, and footer customization
• Device Preview: See how your pass looks on iPhone and Android

Dynamic Fields

Add dynamic content that can be updated even after distribution:

• Text Fields: Names, titles, descriptions
• Date/Time: Event schedules with timezone support
• Location: Addresses with map integration
• Barcodes: QR codes, PDF417, Aztec, Code 128
• Images: Photos, logos, backgrounds
• Links: Websites, phone numbers, emails

Pass Templates

Save time with our professionally designed templates:

• Conference badges
• Concert tickets
• Membership cards
• Loyalty cards
• Gift cards
• Boarding passes

Managing Events

Create and manage events with our comprehensive event management tools.

Event Creation

Set up your event with all the necessary details:

• Event Details: Name, description, category
• Schedule: Start/end times, timezone, recurring events
• Location: Venue details, maps, directions
• Capacity: Total seats, ticket types, availability
• Media: Event images, logos, promotional materials

Ticket Management

Create and manage different ticket types:

• Ticket Tiers: General, VIP, Early Bird, Group
• Pricing: Fixed, dynamic, or free tickets
• Availability: Limited quantities, time-based sales
• Restrictions: Age limits, member-only access
• Transferability: Allow or restrict ticket transfers

Check-In Process

Streamline event entry with our check-in tools:

• QR Scanner: Fast scanning via mobile app or web
• Guest List: Manual check-in with search
• Real-time Updates: Live attendance tracking
• Multiple Entry Points: Coordinate staff at different gates
• Offline Mode: Check-in without internet connection

Analytics & Reports

Track your event performance:

• Ticket sales reports
• Attendance analytics
• Revenue tracking
• Demographics insights
• Check-in patterns

Organizations

Manage your team and organizational settings effectively.

Organization Setup

Configure your organization for success:

• Profile: Organization name, description, website
• Branding: Logo, colors, custom domains
• Contact Info: Support email, phone, address
• Time Zone: Default timezone for events
• Currency: Default currency for pricing

Team Management

Collaborate with your team effectively:

• Roles: Admin, Manager, Designer, Scanner
• Permissions: Granular access control
• Invitations: Email invites with custom messages
• Activity Log: Track team member actions
• SSO Integration: Single sign-on support

Billing & Plans

Manage your subscription and billing:

• View current plan and usage
• Upgrade or downgrade plans
• Update payment methods
• Download invoices
• Set billing alerts

Event Passes

Create professional digital tickets for any type of event.

Supported Event Types

• Conferences: Multi-day events with sessions
• Concerts: Music events with seating charts
• Sports: Games with season passes
• Theater: Shows with assigned seating
• Festivals: Multi-venue outdoor events
• Workshops: Educational sessions

Event Pass Features

• Dynamic Updates: Change times, venues, or details instantly
• Seat Assignment: Reserved seating with maps
• Multi-day Passes: Access to multiple dates
• Session Tracking: Conference agenda integration
• Sponsor Logos: Include partner branding
• Emergency Info: Safety instructions and contacts

Security Features

• Unique QR codes for each ticket
• Anti-fraud technology
• Transfer restrictions
• Duplicate prevention
• Time-based activation

Membership Cards

Digital membership cards for clubs, associations, and loyalty programs.

Membership Features

• Member Info: Name, photo, member ID, join date
• Tier Levels: Bronze, Silver, Gold, Platinum
• Expiration: Auto-renewal reminders
• Benefits List: Member perks and discounts
• Points Balance: Loyalty points tracking
• Member Since: Tenure recognition

Use Cases

• Gyms & Fitness: Access control and class booking
• Clubs: Private clubs and associations
• Retail: VIP shopping programs
• Museums: Annual passes with benefits
• Libraries: Digital library cards
• Co-working: Space access and amenities

Renewal Management

• Automatic renewal notifications
• Grace period settings
• Payment integration
• Upgrade prompts
• Lapsed member win-back

ID Cards

Secure digital identification cards for organizations.

ID Card Types

• Employee IDs: Staff identification with access levels
• Student IDs: School and university cards
• Visitor Badges: Temporary access passes
• Contractor IDs: Third-party personnel
• Volunteer IDs: Event staff and helpers

Security Elements

• Photo Verification: High-res photos with watermarks
• Holographic Effects: Anti-counterfeit visuals
• Access Codes: Building and room access
• Emergency Contacts: ICE information
• Expiration Dates: Automatic deactivation
• Department Info: Role and location details

Compliance Features

• GDPR compliant data handling
• Audit trail logging
• Privacy controls
• Data retention policies
• Export capabilities

Coupons & Offers

Create engaging digital coupons and promotional offers.

Coupon Types

• Percentage Off: 10%, 20%, 50% discounts
• Fixed Amount: $5, $10, $25 off
• BOGO: Buy one get one offers
• Free Shipping: Delivery promotions
• Bundle Deals: Multi-item discounts
• Loyalty Rewards: Points-based offers

Distribution Strategy

• Targeted Campaigns: Segment-based distribution
• Geofencing: Location-based offers
• Time-sensitive: Flash sales and limited time
• Social Sharing: Referral bonuses
• Email Integration: Newsletter campaigns

Redemption Tracking

• Real-time usage analytics
• Redemption limits per customer
• POS system integration
• Online/offline tracking
• ROI reporting

Apple Wallet

Native integration with Apple Wallet for iOS devices.

Apple Wallet Features

• Automatic Updates: Push updates to passes in wallet
• Location Triggers: Show pass near venue
• Time Triggers: Remind before event
• Lock Screen: Quick access from lock screen
• Siri Integration: Voice-activated access
• Apple Watch: Wrist-ready passes

Design Guidelines

• Use high-contrast colors
• Include clear, readable text
• Optimize logo for small display
• Test on multiple devices
• Follow Apple's HIG

Pass Types Supported

• Event tickets
• Store cards
• Coupons
• Boarding passes
• Generic passes

Google Wallet

Full support for Google Wallet on Android devices.

Google Wallet Features

• Smart Tap: NFC-enabled passes
• Notifications: Updates and reminders
• Multi-pass Groups: Related passes together
• Save to Phone: Offline access
• Google Pay Integration: Payment options
• Wear OS: Smartwatch support

Implementation

• JWT signed passes
• Google Pay API integration
• Real-time updates
• Analytics tracking
• Multi-language support

Best Practices

• Use Material Design principles
• Include hero images
• Optimize for battery life
• Test on various Android versions
• Handle offline scenarios

QR Codes

Universal pass distribution using QR code technology.

QR Code Types

• Static QR: Fixed content codes
• Dynamic QR: Updateable destinations
• Secure QR: Encrypted validation
• Branded QR: Custom designs and logos
• Mini QR: Space-efficient codes

Distribution Methods

• Email: Embedded in messages
• SMS: Links to QR display
• Print: High-res for physical media
• Screens: Display on kiosks
• Social Media: Shareable formats

Scanning Solutions

• Native camera apps
• BrandPassPro scanner app
• Third-party scanners
• Web-based scanning
• Offline validation

Bulk Distribution

Efficiently distribute passes to large groups.

Import Methods

• CSV Upload: Spreadsheet import with mapping
• API Integration: Programmatic creation
• CRM Sync: Direct integration with Salesforce, HubSpot
• Manual Entry: Form-based bulk input
• QR Generation: Batch QR code creation

Distribution Channels

• Email Campaigns: Personalized mass emails
• SMS Blasts: Text message delivery
• Download Portal: Self-service retrieval
• Print Ready: PDF generation for printing
• API Webhooks: Third-party delivery

Tracking & Analytics

• Delivery confirmation
• Open rates
• Installation tracking
• Failed delivery handling
• Batch performance reports

Best Practices

• Test with small batches first
• Segment your audience
• Schedule optimal send times
• Monitor delivery rates
• Have a support plan ready